Return and Refund Policy

We aim to provide excellent products and service at SilverBack Nutrition. If you receive a damaged or unsealed product, you may be eligible for a refund. To qualify, please notify us within 7 days and provide proof (image or video) of the issue. Contact our customer support to start the return process. The item must be in its original condition. Once we confirm the damage, we will initiate the refund using the original payment method.

Handling Returns and Refunds

Our return and refund policy clearly states how we handle these actions. We accept returns for any reason within 30 days of purchase. To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when you received it.

Requirements for Returns and Refunds

When returning an item, customers must provide the reason for the return and the order number. For a refund, the customer must provide the original payment method used for the purchase.

Circumstances for Returns and Refunds

We offer returns and refunds for any reason within 30 days of purchase.

Timeframe for Returns

We accept returns within 30 days of purchase.

Timeframe for Refunds

Once a return has been initiated and received, customers can expect a refund within 5-10 business days.

Accessibility of Links

The links to our return and refund policy are easily accessible on our website SilverBack Nutrition and can be found in the footer, returns page, and web banner.


Our return and refund policy is consistent throughout our website, ensuring that customers can easily access the procedure no matter where they are on the site.


When targeting products to a specific country, we use the official language of that country. Our return and refund policy is available in the same language as the website.

Accessibility to All Users

Our return and refund policy is accessible to all users visiting our online store, without having to log in, sign-up, or enter any personal information.

Contact Us

If you have any questions about our Returns and Refunds Policy, please get in touch with us by email:

Thank you for choosing SilverBack Nutrition. We appreciate your business and strive to provide the best possible customer service.